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What the COO Should Look for in an ERP System?

If you’re a Chief Operating Officer (COO), or aspire to serve in this role, what should you be looking for in an Enterprise Resource Planning (ERP) system? ERP is potentially the core software for business operations, so the choice of ERP can have a big impact on how a business runs. Based on our experience working with COOs on ERP selection and the ERP implementation process, here are some qualities of an ERP that’s good for the person in charge of operations.

What is the Relationship Between ERP and COO?

The COO is a person. ERP is software. How are they connected? In the best of circumstances, there are many deep synergies between the operations chief and the applications that make the company function. Consider the COO’s responsibilities:

So, basically, everything… the only matters that don’t directly concern the COO are mergers and acquisitions and major strategic planning initiatives. In well-run companies, however, the COO is involved in this work, too.

How can software help the COO address all of these responsibilities? The simple answer is that no single application can do all of this. The best ERP solutions are flexible and multi-faceted. They can be extended and adapted to suit the COO’s unique portfolio of responsibilities at any given company.

Acumatica and the COO

Acumatica is a cloud ERP solution. This means it’s really a suite of interconnecting software products delivered through cloud hosting. On-premises and hybrid options are also available. The COO can assemble an ideal solution for operations management based on whatever Acumatica modules best fit the requirements. Going back to the COO’s mandate, it looks like this:

If you are interested in learning more about how Acumatica can help you do a better job of managing operations, you can arrange for a free demo on our website. Let’s talk.

Additional ERP Resources for the COO

When Does a Company Need ERP? Checklist: How to Evaluate ERP Software ERP 101: What is ERP and How Does it Work?

Originally published at on November 22, 2019.